Client Names withheld to protect confidentiality; references available on request

Global Life Insurance Integration

Led a merger integration program office that achieved $350 million in cost reduction in 18 months vs. an original announced target of $250 million when the above Life Insurer was acquired. Cleary & Co. performed a central role:

• Developed detailed targets for integration outcomes and assigned to each business unit and function
• Organized steering committee, working groups, auxiliary program office functions and led all major update meetings
• Performed troubleshooting of progress and performed hands-on integration work in selected challenging areas (delivering $70 million of expense reduction)

Asset Management Division of Large Regional Bank

Developed comprehensive turnaround and growth plan targeting $100 million increase in annual profits. Program consisted of $30 million in profit improvement through merger integration of two regional banks (pricing disciplines, function consolidation, sharing best practices), $10 million from strategic exit of underperforming business, and $60 million in additional contribution margin from growth in customers and cross-selling asset management services to banking customers.

Cleary & Co.’s role consisted of:

• Forming a steering group consisting of senior managers
• Intensive consultation with leaders to flag all available profit improvement ideas
• Detailed analysis of the opportunities to assess potential and quantify impact
• Development of a detailed action plan, distributed in binders for use by each leader to track results and reference details of the program

Consumer Product Tracking Division of Global Information Company

Developed and implemented emergency turnaround plan for information division about to lose its two largest customers which would have instantaneously driven margins from 20% profit to 10% loss. Instead, the turnaround plan resulted in an increase in margins by 5 points and full retention of these key customers.

• Mobilized ‘SWAT team’ consisting of key client staff and Cleary & Co. consultants operating ‘round the clock’ to address the imminent threat
• Flagged key drivers of customer discontent and developed detailed near term remediation plan
• Developed suite of new services and other features to blunt the advantages offered by a competitor’s services
• Locked in at-risk customers and increased revenues by offering an expanded service package with a highly attractive comprehensive pricing approach.